Shipping and Delivery
At Novoc, we strive to ensure that you receive your orders as quickly and efficiently as possible. Here’s everything you need to know about our shipping and delivery process:
Order Processing
- We take pride in our fast order processing. All orders are prepared and shipped within 24 hours of being placed, Monday to Friday. Orders placed on weekends or holidays will be processed on the next business day.
Shipping and Delivery Times
- Once your order has been shipped, you can expect delivery within 7 to 12 days, depending on your location. We work with reliable shipping partners to ensure your package reaches you in the estimated time frame.
Tracking Your Order
- After your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and stay updated on when it will arrive.
Shipping Costs
- Shipping costs will be calculated at checkout based on your location and the size of your order. We aim to keep shipping costs as affordable as possible.
Delays
- While we strive to meet our delivery timelines, unforeseen circumstances such as weather conditions or logistical issues may cause delays. We will do our best to notify you of any such delays and provide updates on your delivery status.
Thank you for shopping with Novoc! If you have any questions or concerns about your order, please don't hesitate to contact our customer service team at support@novoc.store